- Anonymous ClientSeptember 24th 2025
Services Used: All Services
What went well
The staffs are very professionnal and respectful. Always helping and supporting my basic needs
What could be improved
Toilet seat is not be stable
Project HospitalityOctober 1st 2025This was fixed the same day by the contractor after reading this posting
- Anonymous ClientSeptember 24th 2025
Services Used: Food
What went well
There is always food . So no one can really go hungry
What could be improved
More food options like better microwave food
Project HospitalityOctober 1st 2025We are curious to hear what kind of food the youth is referring to.
- Anonymous ClientSeptember 24th 2025
Services Used: All Services
What went well
What went well is the way Project Hospitality supported me when I needed help the most. I’m really grateful for that.
What could be improved
Everything went well for me, I don’t have anything to add.
- Anonymous ClientSeptember 24th 2025
Services Used: Laundry, Morning Services, Social Services, Afternoon Services
What went well
Everything has gone well with project hospitality in port Richmond. I’ve signed up a few years ago when I was about 21 experiences homelessness. Since then I have been able to learn how to pay my rent on time, learned how to save, currently they enrolled me in a Free CDL- B driving course. I also get to wash my clothes almost anytime I need which helps me out greatly when saving money. The staff are all super friendly and helpful and they just want the best for you!
What could be improved
Nothing the place is great for the services I need or needed.
- Anonymous ClientOctober 9th 2025
Services Used: Social Services
What went well
I appreciate the fact that the staff members are cool and understanding they mad sure I was good and ok for the night still haven't slept that's on my part but other then that everything seems fine
What could be improved
The bathroom can be fixed up a little bit but if they was to add a few beds in the back room instead of the chairs then that would make it 10x better
- Anonymous ClientSeptember 25th 2025
Services Used: All Services
What went well
My experience went well and Project Hospitality I got my Section 8 and great community and very supportive
What could be improved
The improvement they need is more discipline on the client they very nice people
Project HospitalityOctober 1st 2025It will be great to explore about the meaning of more discipline from staff.
- Anonymous ClientSeptember 25th 2025
Services Used: Toiletries, Food, Laundry, Morning Services, Afternoon Services
What went well
Staff is amazing and they are always there to help and it’s refreshing especially morning staff
What could be improved
Hair soap would be nice
Project HospitalityOctober 1st 2025Hair soap in travel size on site
- Anonymous ClientSeptember 24th 2025
Services Used: Social Services, Behavioral Health Support, Laundry, Shower, Food, Morning Services, Afternoon Services, Toiletries
What went well
I love how they show support every step of the way of my journey so I do appreciate the 3 women who helped me from the start. Yes the place is very sanitary and would recommend/advise others to come here and get all the support and supplies,knowledge from this lovely company. Ms.wakins the head boss I advise you to be very nicely because you wouldn't meet nobody like her. The place feels like home when you don't have a home. You can tell how you feel truthly because they do care.
What could be improved
This company can be approved if they had more employee and lovely people like them to share good with the world. They can improve by investing into a project can boost and show support to them by building a new building like another on where kids or adult up to 24 can have a place to stay instead going to a different location. I wouldn't change anything else because their policy and so put together or so explaintory.
Project HospitalityOctober 1st 2025This is being addressed by obtaining more beds for client 21 to 24 y/o
- Anonymous ClientSeptember 24th 2025
Services Used: Laundry, Food, Behavioral Health Support
What went well
I like when they have annual groups based on discussion with real life adjectives.
What could be improved
There isn't really anything I can say, but that the food comes late. I also would say that we need a lenient support system to keep others going.
- Anonymous ClientSeptember 24th 2025
Services Used: All Services
What went well
ayudan demasiado a las personas
What could be improved
Si con mas camas
- Anonymous ClientSeptember 24th 2025
Services Used: Overnight Services and Referrals to TILs, Food, Shower, Laundry
What went well
What I like about my experience is how warm . welcoming and helpful the staff are when I reach out to them for help after being removed from my parents house. I was really feeling hopeless and stray off the path but all the help I got really help and feel more positive that things will be ok in the future.
What could be improved
I think they are doing really great right now and i cant think of any improvements right now.
- Anonymous ClientSeptember 24th 2025
Services Used: Toiletries, Food, Shower, Laundry, Social Services
What went well
What i really like about this program is the stability it gives you, and the support. The program gives opportunity to do something different. I do appreciate the barbecue and events as well as workshops that are planned sometimes it’s not fun but we have to do some learning before we get down to having fun. when needed supplies for shower or even school i was given.
What could be improved
I feel sometimes the way staff perceives how we are acting in the moment of stress is unfair at times but again Everyone is human. They do try there best for us and i appreciate it. sometimes we have to constantly ask for something to change even if it’s regarding the bathroom or something that needs to be fixed.
- Anonymous ClientSeptember 24th 2025
Services Used: Overnight Services and Referrals to TILs
What went well
This place allowed me to have somewhere to go when I had no where else. I found a safe place that provides snacks and helps me with survives.
What could be improved
The daily meals could be a little better, as well as the wifi at the til.
- Anonymous ClientSeptember 24th 2025
Services Used: Social Services, Shower, Laundry, Afternoon Services
What went well
It is great that you guys created this app so things can be way easier.
What could be improved
To explain the goverment why this app was created
- Anonymous ClientSeptember 24th 2025
Services Used: Social Services
What went well
I liked my group shelter and the first time i came here because I feel welcomed
What could be improved
The only thing I would improve in this project hospitality is more services involving or practicing programs.
- Anonymous ClientSeptember 24th 2025
Services Used: Social Services
What went well
d'ailleurs je les remercie tous qu'ils font pour moi on m'a vraiment aider spécialement allongement la nourriture des boireet aussi pour avoir du travail qu'on m'a donner j'étais dans le memont difficile, heureusement a cause ce opportunité qu'on m'a donné j'ai pu focus de autre beaucoup des choses
What could be improved
a mon avis j'espère que d'être focus quoi que je suis vraiment entraîne de faire et surtout prends les temps
- Anonymous ClientSeptember 24th 2025
Services Used: Social Services
What went well
Getting my housing voucher application done . :)
What could be improved
Cleaner space and better communication with staff members at the shelter
- Anonymous ClientSeptember 24th 2025
Services Used: Laundry
What went well
because it is what it uses more
What could be improved
sometimes; the workers refuse to accompany us because of the lazy ones
Project HospitalityOctober 1st 2025We want our youth to be able to do tasks independently on their own with guidance and direction provided by staff.
- Anonymous ClientSeptember 24th 2025
Services Used: Overnight Services and Referrals to TILs
What went well
Very nice staff if you hungry u can eat food shower very nice
What could be improved
Clean the bathroom more often
- Anonymous ClientSeptember 24th 2025
Services Used: Food, Laundry, Toiletries, Shower
What went well
All is good
What could be improved
skipped
- Anonymous ClientSeptember 24th 2025
Services Used: Afternoon Services
What went well
Well, what I liked about the soldiers, the people in charge treat us well, the places are clean.
What could be improved
to do well, to improve, must respect people
- Anonymous ClientSeptember 24th 2025
Services Used: Shower
What went well
They provide you with body wash, a towel, a toothbrush and toothpaste.
What could be improved
The shower room needs renovation. It is very dirty and moldy so it can be improved by regular cleaning and by changing the old tools to new ones.
- Anonymous ClientSeptember 12th 2022
They seem to respect my sexuality and preferences
- Anonymous ClientSeptember 12th 2022
They were resourceful
Project Hospitality
DYCD Youth Drop-in Center
Port Richmond✓Validated 2 days ago
27 Port Richmond Avenue
Staten Island, 10301
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Shelter & Housing
Overnight Services and Referrals to TILs
Food
Food
Personal Care
Toiletries
Shower
Laundry
Other
Morning Services
Social Services
Afternoon Services
Computer Lab
