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  • Anonymous Client
    September 5th 2025

    Services Used: Food Pantry, Clothing Pantry, Laundry and Shower, Day Sleeping Room, Breakfast, Lunch, and Seconds, Drop-in Space

    What went well

    People are nice and willing to work with you

    What could be improved

    The drop in room gets too loud most days

  • Anonymous Client
    September 5th 2025

    Services Used: Shelter Placement, Clothing Pantry, Laundry and Shower, Breakfast, Lunch, and Seconds, Day Sleeping Room, Food Pantry

    What went well

    Honestly, I don’t have anything bad to say about this place. In general this place our lives me personally and also my friends.

    What could be improved

    To improve it, they just need to continue being so lovely, kind and many many other good things.

  • Anonymous Client
    September 5th 2025

    Services Used: Food Pantry

    What went well

    The experience was good the help you apply for snap and provide food.

    What could be improved

    They could be open of Wednesday.

  • Anonymous Client
    September 5th 2025

    Services Used: Clothing Pantry, Food Pantry, Breakfast, Lunch, and Seconds, Shelter Placement, Day Sleeping Room, Support Groups, Focus Counseling for Clients Who Violated Rules, Free to be Youth Project (FYP) by Urban Justice, Long-Term and Immediate Lockers, Financial Advisors, Mail and Packages Pick-Up, Residency Letters, Drop-in Space, Mental Health

    What went well

    I am thankful and also very fortunate and grateful for all the services provided to me and each and everyone else ….,,, thank you

    What could be improved

    Out reach more people and all ages …..

  • Anonymous Client
    September 5th 2025

    Services Used: Intake to Become a Client, Breakfast, Lunch, and Seconds, Food Pantry, Clothing Pantry, Drop-in Space, Support Groups, Mental Health

    What went well

    I appreciate this space existing it is much needed for many youth that need the support. I value this space tremendously. The support I receive is always attentive when i come in physically. They are very kind once your speak to them and express your situation. I a appreciate the comfort and diversity in the space, welcoming all individuals no matter the race, gender, and sexual orientation. I didnt even know this place exist until a friend told me by word of mouth. Which can be a issue because so many more lost youth need a place like this but cannot find it.

    What could be improved

    I feel that the promotion of this place needs to be improved so more people can know about it and seek the services and expand their funding here because there presences is much needed and valued. I also believe that they need a bit more structure in creating a more smoother in and out take environment where there is a organized system for each person to be tended too separately. Not everyone will feel comfortable expressing their inner issues and might feel embarrassed saying there needs out loud in front of a communal room. The place need more funding for more staff so they aren’t overwhelmed by cases and crisis and having more accessible and flexible sleeping room that can be overnight if needed on specific days maybe… I love the staff vibes but sometimes some professionalism can create the environment to be more seamless and bring efficiency to the space. I hope to see more staff as sometimes the staff does not always answer emails or calls outside because they are overwhelmed with cases and others. Sometimes I cannot make the travel to come physically every time something comes up. Possibly offering a metro card to more people would be a additional support as well!

  • Anonymous Client
    September 5th 2025

    Services Used: Breakfast, Lunch, and Seconds

    What went well

    Oui le meilleur

    What could be improved

    Rien

  • Anonymous Client
    September 5th 2025

    Services Used: Breakfast, Lunch, and Seconds, Support Groups, Focus Counseling for Clients Who Violated Rules, Mail and Packages Pick-Up, Residency Letters, Drop-in Space, Food Pantry, Mental Health

    What went well

    I liked how the Drop-In space was always accommodating and very respectful to all the clients who attend.

    What could be improved

    By having more staff to help on days when they’re short staffed.

  • Anonymous Client
    September 5th 2025

    Services Used: Shelter Placement

    What went well

    Jaime bien cette place est ills sont des bonne nouriture est je suis encore enlais est je recoi tous mes aids que je demand

    What could be improved

    skipped

  • Anonymous Client
    September 5th 2025

    Services Used: Day Sleeping Room, Breakfast, Lunch, and Seconds, Clothing Pantry, Food Pantry, Drop-in Space

    What went well

    I come here before work to eat and get clothes and occasionally take a nap when I have time because it’s quieter and more comfortable here than in the city shelter I currently stay at.

    What could be improved

    I wish there were more designated quiet spaces for those with sensory issues/disabilities. I also wish it was open more than 5hrs a day because a whole half of the day it is unavailable

  • Anonymous Client
    September 5th 2025

    Services Used: Breakfast, Lunch, and Seconds, Food Pantry, Laundry and Shower, Intake to Become a Client

    What went well

    Todo bien

    What could be improved

    No lo se

  • Anonymous Client
    September 5th 2025

    Services Used: Day Sleeping Room, Shelter Placement, Breakfast, Lunch, and Seconds, Clothing Pantry, Drop-in Space

    What went well

    I often come here before work for clothes and food. I currently live in a city shelter in the Bronx so also I occasionally take a nap here because it’s quiet and the bed and blankets are more comfortable than the ones at by he shelter I currently stay at.

    What could be improved

    More designated spaces for those with sensory issues would be nice other than the sleeping room and I wish it was open more than 5hrs a day.

  • Anonymous Client
    September 5th 2025

    Services Used: Support Groups

    What went well

    Les nourritures

    What could be improved

    Aidez nous pour Avo it’s du travail

  • Anonymous Client
    September 5th 2025

    Services Used: Support Groups

    What went well

    Qu'est-ce qui s'est bien passé ? Mon expérience avec le centre Safe Horizon a été extrêmement positive. L’équipe est très accueillante, professionnelle et toujours à l’écoute. Les groupes de soutien offrent un espace sécurisant et respectueux, où chacun peut s’exprimer librement et se sentir compris. J’ai particulièrement apprécié la bienveillance des intervenants, leur disponibilité et leur capacité à créer une atmosphère de confiance. Les ressources mises à disposition sont variées et adaptées, ce qui m’a beaucoup aidé dans mon parcours.

    What could be improved

    skipped

  • Anonymous Client
    September 5th 2025

    Services Used: Drop-in Space

    What went well

    what I like is the independent vibes. i If you stay on top of your goal the nice staff and councilors will help you stay at the top where you want to be.

    What could be improved

    opening the drop-in on Wednesdays.

  • Anonymous Client
    September 5th 2025

    Services Used: Support Groups

    What went well

    I like the attitude.

    What could be improved

    be a little more sociable

  • Anonymous Client
    September 5th 2025

    Services Used: Shelter Placement, Food Pantry, Clothing Pantry, Mental Health, Breakfast, Lunch, and Seconds, Day Sleeping Room, Laundry and Shower

    What went well

    My brother went through the program and I was after got my house and the still went above and beyond to care for my mental health

    What could be improved

    A list of all the offerings that they provide at the site intake

  • Anonymous Client
    September 5th 2025

    Services Used: Day Sleeping Room

    What went well

    Je suis très content avec eux. Ils sont gentils envers mou Ils m'ont beaucoup aidé.

    What could be improved

    skipped

  • Anonymous Client
    September 5th 2025

    Services Used: All Services

    What went well

    I like that they are helping me with long term supportive housing & that they also referred me to a safe haven using their stabilization bed program.

    What could be improved

    Working better with pronouns towards transgender clients specifically in the LGBTQ community.

  • Anonymous Client
    September 5th 2025

    Services Used: Clothing Pantry, Day Sleeping Room, Breakfast, Lunch, and Seconds

    What went well

    They make sure I have clothes, they made sure I slept well. It’s very quiet where u can sleep and they beds are comfortable. I love eating here they have plenty of foods to eat. And I also love the hot food they serve or u can take to go.

    What could be improved

    Nothing as far I know it needs to be improved everything is fine to me.

  • Anonymous Client
    September 5th 2025

    Services Used: Day Sleeping Room, Breakfast, Lunch, and Seconds, Clothing Pantry, Laundry and Shower, Support Groups

    What went well

    Talking to a few mentors helped, that's about it.

    What could be improved

    Needs more understanding staff & more incentives.

  • Anonymous Client
    December 17th 2022

    They actively care about my specific needs and do as much as possible to aid me without dehumanizing me.

  • Anonymous Client
    December 17th 2022

    They made sure all needs was met

  • Anonymous Client
    December 17th 2022

    They was there for me when I needed them

  • Anonymous Client
    December 17th 2022

    They actually treat me like I'm a person

  • Anonymous Client
    December 17th 2022

    They actively keep the site safe and don't allow violence or weapons on site.

  • Anonymous Client
    December 17th 2022

    Some people can be bias towards other

  • Anonymous Client
    December 17th 2022

    They keep up with the standards of Covid 19

  • Anonymous Client
    December 17th 2022

    Cause they love what they do

  • Anonymous Client
    December 17th 2022

    Always was open and kept promise's

  • Anonymous Client
    December 17th 2022

    They're clean

  • Anonymous Client
    December 17th 2022

    They're run by LGBT people

  • Anonymous Client
    December 17th 2022

    It always was open arms

  • Anonymous Client
    September 30th 2022

    I was pursued by another participant and the staff told them to stop. The staff was aware of the space and what was happening. I felt safe.

  • Anonymous Client
    September 30th 2022

    The area was clean, the floors looked very clean, the blue seats looked clean as well. But the beige seating area looks like it is due for a deep clean.

  • Anonymous Client
    September 30th 2022

    There is a gender neutral bathroom. The clients and staff seem to be majority straight.

  • Anonymous Client
    September 30th 2022

    The staff welcomed me when I came in

  • Anonymous Client
    September 15th 2022

    everything is queer friendly and inclusive

  • Anonymous Client
    September 15th 2022

    mental health, services are useful after i was housed with them like pantry, testing and psychiatric services

  • Anonymous Client
    September 15th 2022

    the bathrooms are clean but i think it needs more cleaning

  • Anonymous Client
    September 15th 2022

    disclosed location but in very busy street. multiple doors to get through before you can enter

  • Anonymous Client
    September 15th 2022

    very friendly and long history with services, lgbtq safe space

Safe Horizon - Streetwork Project

Uptown/Harlem DYCD Youth Drop-in Center

Harlem✓Validated  4 months ago

Open Street View
Open Street View
  • 209 W 125th St, 2nd Fl
    New York, 10027
    Get directions

  • 212.695.2220

  • safehorizon.org/streetwork

Shelter & Housing

Day Sleeping Room

Shelter Placement

Food

Breakfast, Lunch, and Seconds

Food Pantry

Clothing

Clothing Pantry

Personal Care

Laundry and Shower

Baby Supplies, Feminine Care, Harm Reduction, Safe Sex Items, and Toiletries

Support Groups

Other

Focus Counseling for Clients Who Violated Rules

Free to be Youth Project (FYP) by Urban Justice

Long-Term and Immediate Lockers

Financial Advisors (Suspended)

Mail and Packages Pick-Up, Residency Letters

Intake to Become a Client

Drop-in Space

Legal Services

Hotline Numbers

Mental Health

Mental Health