I was buzzed in, and went up the stairs, when I got to the main area the staff just looked at me. I told them that I was there to speak to someone about a voucher for housing.

Everything was clean. The surfaces and the general area. Also the TV area was very nice.

After waiting 45min to speak with the housing navigator, I got my application in but I haven’t been able to reach the housing navigator even after emailing and calling multiple times.

The bathrooms were gender neutral. And I was asked my pronouns.

The floor is secluded and high up from the street. It felt calm in the space.