- Anonymous ClientNovember 12th 2025
Services Used: Food Pantry, Medical Services
What went well
Everything is good about the school especially the help with finding a new job training is well
What could be improved
what can be changed is the food and the attitude with the chefs and new put new chefs
- Anonymous ClientNovember 12th 2025
Services Used: Runaway and Homeless Youth, Food Pantry, Door Store
What went well
Everyting in this school is ok
What could be improved
skipped
- Anonymous ClientNovember 12th 2025
Services Used: Food Pantry, Showers, Runaway and Homeless Youth, Door Store, Laundry
What went well
Everything is good in this school
What could be improved
skipped
- Anonymous ClientNovember 12th 2025
Services Used: Medical Services
What went well
Every time I come the process goes quickly an efficiently the staff have all been so sweet and quick to help!
What could be improved
Availability during the weekend if possible 😭
- Anonymous ClientNovember 12th 2025
Services Used: Food Pantry
What went well
they really nice heree
What could be improved
nothing everything good
- Anonymous ClientNovember 12th 2025
Services Used: Runaway and Homeless Youth, Food Pantry, Showers, Laundry, Meals
What went well
The services & help to get me outta this homeless situation.
What could be improved
The resting room, it needs actually beds.
- Anonymous ClientNovember 12th 2025
Services Used: Runaway and Homeless Youth
What went well
it's a great program after my 3 years being a member of the Door I met great people the staff as well and I really wanna thankful for all the support.
What could be improved
the safely is the main thing
- Anonymous ClientNovember 12th 2025
Services Used: Rooms for Resting
What went well
it's a great program through my 3 years being a member I met good people that give me support on my path to my goal.
What could be improved
the safety that's a main goal.
- Anonymous ClientNovember 12th 2025
Services Used: Runaway and Homeless Youth, Meals, Food Pantry
What went well
I feel like the door is doing a Amazing job. No need for improvements in my eyes.
What could be improved
skipped
- Anonymous ClientNovember 12th 2025
Services Used: Medical Services, HSE (High School Equivalency)
What went well
Getting my sources and classes
What could be improved
Nothing really my coach ms.Taj is very helpful
- Anonymous ClientNovember 12th 2025
Services Used: Door Store, Laundry, Showers, Subway Pass, Rooms for Resting, Food Pantry
What went well
All my services was provided excellence and I really appreciate what they do for me
What could be improved
The gym basketballs could use a little upgrade
- Anonymous ClientNovember 12th 2025
Services Used: All Services
What went well
The people the food the help the service the experience im general
What could be improved
More people more food
- Anonymous ClientNovember 12th 2025
Services Used: Food Pantry, Runaway and Homeless Youth
What went well
Everything is good nothing needs to be changed
What could be improved
Nothing needs to be changed
- Anonymous ClientNovember 12th 2025
Services Used: Meals, Food Pantry, Laundry, Mental Health Counseling, Subway Pass, HSE (High School Equivalency), Online Application for Paid Opportunities
What went well
Food pantry & Meals
What could be improved
Everything is actually great nothing need improveming
- Anonymous ClientNovember 12th 2025
Services Used: Meals, Food Pantry, Subway Pass, HSE (High School Equivalency)
What went well
I love how the feels like a community that i can come to learn, not be judged, and seek out things that I would like to do, like fashion I can come here and work on some of my designs and let my creativity flow.
What could be improved
N/A
- Anonymous ClientNovember 12th 2025
Services Used: Food Pantry, HSE (High School Equivalency)
What went well
The door is amazing I was able to get a job and other services I had in need everyone here is a great help and great support anyone in need is welcome and supported here they have great internships and experience staff I was able to get my food handlers certification and also my ged this place showed me it’s never to late !!!!
What could be improved
There’s nothing about this place that’s needs to be improved it’s wonderful as is come and check it out for yourself :) !!!!!!!!!
- Anonymous ClientNovember 12th 2025
Services Used: Runaway and Homeless Youth
What went well
Mail for incorporation points and for financements
What could be improved
Appointments
- Anonymous ClientNovember 12th 2025
Services Used: Runaway and Homeless Youth, Mail, Benefits, Subway Pass, Meals, Food Pantry, Rooms for Resting
What went well
The experience at the Door has been very extraordinary loving place where they really support you with positive energy where it, brings positive environment where it helps young people grow and evolve to properly orderly successful adults in society to function and thus shall fulfill opportunities to have a successful life. The Door has saved many of my struggles and adversity to be successful in life and bring back life. I would recommend the Door for anyone who needs a helping hand.
What could be improved
The only thing I can see improvement is the administration process and how they show the program of how it works. But otherwise the Door saved many of young individuals who need to strive and help young individuals strive and be successful.
- Anonymous ClientNovember 12th 2025
Services Used: Runaway and Homeless Youth
What went well
I have been able to meet my basic needs such ad hygiene, food, etc. that I would not have been able to access without a program like this.
What could be improved
Although extremely grateful, I do hope that in the future there will be an upgraded version of what we have now. Things such as a potential second shower to meet more people and more filling food
- Anonymous ClientNovember 12th 2025
Services Used: Medical Services, Toiletries, Meals, Runaway and Homeless Youth, Mental Health Counseling, HSE (High School Equivalency)
What went well
The hse program is very helpful and the clinic has helped me a lot. The door is a great place to get services when struggling and are very supportive and flexible to you
What could be improved
I think the door is doing well as is so I don’t have any ideas
- Anonymous ClientOctober 28th 2025
Services Used: Food Pantry
What went well
i went to The Door at the Broome location. They took me in and welcomed me with open arms and made me a member, althought I didn't follow up with other services, they were helpful, and enthusiastic to help
What could be improved
no comments at this moment.
- Anonymous ClientDecember 17th 2022
They usually are on it when I’ve been around.
- Anonymous ClientDecember 17th 2022
I felt safe because their are staff around
- Anonymous ClientDecember 17th 2022
They are helpful the wait period sucks in regards to counseling
- Anonymous ClientDecember 17th 2022
Thank you
- Anonymous ClientDecember 17th 2022
There’s a bunch of youth sometimes gathered up in one place
- Anonymous ClientDecember 17th 2022
I haven’t seen any discrimination or lack of celebrations
- Anonymous ClientSeptember 12th 2022
A lot of lgbtq activities
- Anonymous ClientSeptember 12th 2022
Didn’t see garbage or dirt or anything unorganized
- Anonymous ClientSeptember 12th 2022
Security , turnstiles no police allowed inside
- Anonymous ClientSeptember 12th 2022
I’m an alumni and was still able to come receive work assistance
- Anonymous ClientSeptember 12th 2022
The security guards are welcoming , the staff who did the tour was very welcoming and nice to me !
The Door
Main Location, SoHo, DYCD Youth Drop-in Center
Hudson Square✓Validated 5 months ago
555 Broome St
New York, 10013
Get directions
Shelter & Housing
Runaway and Homeless Youth
Food
Food Pantry
Meals
Clothing
Door Store
Personal Care
Laundry
Showers
Toiletries
Health
Medical Services
Mental Health Counseling
Other
Online Application for Broome St Academy
Subway Pass
HSE (High School Equivalency)
Benefits
Case Management
Online Application for Paid Opportunities
Temporary Lockers
Rooms for Resting
